We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Also, If you are not fully satisfied with your purchase, you may return unworn unused merchandise at A&M Footwear store, or mail it with the original sale receipt, within 30 days of purchase. Please note, defective or damaged merchandise can only be returned if it’s unworn and unused. Exchanges are available in-store only. Purchases being mailed back to the warehouse will only receive a refund for the returned merchandise.
Easy ways to return
To Make a Return to fitnshoes.com
Please note, we only process returns at fitnshoes.com if your purchase was made at fitnshoes.com. Regular store purchases must be returned to a store.
· Box up the item with all original packing. Item(s) must be returned in the original brand box (packaging).
· Enclose a return authorization form. (Included with original packing slip)
· Refunds will be given in the original form of payment.
Ship your package to:
7648 W Irlo Bronson Memorial Hwy
Kissimmee, FL 34747
Refund Process and Timeframe
· Refunds will be processed to the original method of payment within 10 business days.
· The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
· Once the return has been processed, you will receive a return email confirmation.
· Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.
NOTE: For your protection, we suggest sending your return via insured parcel post or other traceable methods. Shipping fees are not refundable and return shipping charges must be paid by the customer. fitnshoes.com is not responsible for returns until they are received in our warehouse.